Worry About Your Business, We'll Handle Your IT

By outsourcing your company's IT services to PC Dynamix, you can save your business time and money. With outsourcing, your company can leverage the full potential of its technical assets without the need to employ in-house technicians. This makes sense for many companies that require ongoing, reliable IT support but cannot justify the salary of a full-time IT department. PC Dynamix offers a variety of option to fit your company's size and needs.

Our Plans

  OneCare  Essential Open
Number of PCs Supported  1 Up to 5 Unlimited
Advanced Managed Services 24x7 Montioring    
Remote Support Help Desk  
Online Support Portal   
Onsite Support $70 per hr. (save $10 per hr.)  1 Hour/Month Included
$65 per hr. for additional hours
5 Hours/Month Included
$50 per hr. for additional hours
AMS Antivirus Protection & Monitoring  $5.95 per mo.  $4.95 per mo. per PC  
AMD Antimalware Protection & Monitoring $5.95 per mo. $4.95 per mo. per PC
StorageGrid Online Backup Discounted Rates Discounted Rates Discounted Rates
Quarterly Health Check & Tune Up  
       
Price Per Month $69  $99 Quoted on per PC basis

 

Advanced Managed Services (AMS)

PC Dynamix offers 24/7 server, desktop, and laptop monitoring service, specializing in monitoring all aspects of your small businesses computing health. We use our monitoring tools and software to measure key metrics on your business critical technology. The software constantly checks your network for threats and triggers off alarms if there is a problem which is then reported directly to our engineers.

Benefits:

  • 24x7 Continuous Monitoring
  • Peace-of-mind knowing we are constantly monitoring your systems
  • The latest Microsoft updates and service packs installed remotely
  • Sufficient free disk space is available
  • Reduces downtime
  • Automatic fixes for common problems
  • Improves system availability
  • Key applications remain consistently and speedily available
  • Far more effective than telephone support and advice
  • Reduces downtime helping your users make the maximum use of your IT assets
  • Enables you to focus on your Core Business.

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Remote Support Help Desk

Designed to address the needs of clients that want a highly responsive, professional, and reliable IT support resource available to them when the need arises, but don't necessarily need or want ongoing management services. Our technicians are standing by to provide top notch phone support to talk you through the most frustrating of problems. With our remote support services, our technicians can connect to your computer, see what you see, and even take control and walk you through the problem until it is resolved. Best of all, out technicians will be happy to provide you with the training needed to make sure that if a similar problem arises, you'll be equipped to address without assistance.

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Online Support Portal

All of our business clients will have access to our online support portal, a community of PC Dynamix clients that offer help to one another, offer suggestions for products, even talk about PC Dynamix service offerings. You can also create service tickets and requests, ask questions, and talk to PC Dynamix service technicians for even the smallest problem or questions.

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On-Site Support

Not all incidents can be fixed remotely. We have a team of ultra qualified and ultra friendly mobile engineers who can visit your site within an agreed upon timescale and attempt to resolve any issues you have with Servers, Laptops, Desktops, or with your network. We provide both hardware and software onsite maintenance.

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AMS Antivirus Protection & Monitoring

PC Dynamix AMS Antivirus provides complete protection on networks and beyond from potentially dangerous programs and network attacks.

Powered by the powerful Kaspersky Labs antivirus engine, AMS Antivirus for Windows Workstations provides complete protection on networks and beyond from potentially dangerous programs and network attacks.

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AMS Antimalware Protection & Monitoring

PC Dynamix AMS Antimalware utilizes technologies that are designed to quickly detect, destroy, and prevent malware while leveraging the automation capabilities of the AMS framework.

Customer networks face a variety of threats day in and day out. Some of those threats require a specialized tool to identify, analyze, and remediate. AMS Antimalware, powered by Malwarebytes, is an easy-to-use, simple, and effective anti-malware application with complete integration into the AMS framework.

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